AircraftMX Privacy Policy

1. Introduction

AircraftMX LLC ("AircraftMX," "we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AircraftMX web application, our iOS and Android mobile apps, and related services (collectively, the "Service"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: Process your aircraft data, maintain maintenance records, and deliver core functionality
• User Account Management: Create and manage your account, authenticate users, and provide customer support
• Billing and Payments: Process subscription payments, manage billing information, and handle refunds
• Communications: Send service notifications, updates, security alerts, and respond to customer inquiries
• Service Improvement: Analyze usage patterns, identify bugs, and enhance the Service's performance and features
• Advertising and Marketing: Measure the effectiveness of our own advertising campaigns, such as whether an ad led someone to sign up, as described in Section 8
• Compliance and Legal: Comply with legal obligations, resolve disputes, and enforce our agreements
• Security: Protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data encryption in transit and at rest
• Access Controls: Strict access controls and authentication requirements
• Regular Monitoring: Continuous monitoring for security threats and vulnerabilities
• Secure Infrastructure: Use of secure cloud services and infrastructure
• Employee Training: Regular security training for all personnel with access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law. Aircraft maintenance records may be retained for longer periods as they may be required for regulatory compliance and aircraft history documentation.

7. Your Rights and Choices

8. Cookies and Tracking Technologies

9. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services before providing your information.

10. Children's Privacy

The Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your personal information receives adequate protection in accordance with applicable data protection laws.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information or its sharing for cross-context behavioral advertising. We do not sell personal information for money. Our use of the Meta Pixel described in Section 8 may be considered "sharing" under California law; you can opt out using the choices in Section 8 or by contacting us. To exercise your rights, please contact us at [email protected].

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and, if you have an account, by sending you an email notification. The updated Privacy Policy will be effective when posted.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: